If there is an error or any other delivery problem in respect of the products ordered, you must notify us in writing within 14 days after the delivery date. We will not be liable for any loss or damage if you fail to do this.
Once an order has been dispatched you may return the goods within 30 days of receipt. Goods must be unopened with seals intact. If an item has been used/opened we cannot accept a return due to potential denaturing of the product.
To cancel or return goods please contact us via email quoting your order number.
Once we receive your request for a refund, please allow 7 working days for the payment to appear in your account.
All products on our website are legal in The United Kingdom. We cannot provide any information on the legal status of a product in any other country.
Please refer to ‘best before’ dates on product packaging to determine product life. However, we guarantee a minimum of 6 months shelf life from when the product is dispatched.
You can send returned items to:
136 Umberslade Road,
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